STOCK2TRACKHelp Centre

Learn STOCK2TRACK at your own pace

Step-by-step user manuals and 123 short video lessons, from your first bill to GST returns, stock control, payroll and your online shop.

15 user manuals123 video lessons2 h 52 min of videoEnglish, with subtitles

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User manuals

Illustrated PDF guides with screenshots. They open in your browser; you can also download and print them.

PDFGetting Started GuideInstall, sign in, find your way around, and make your first bill. Start here.Open manual →PDFSales and InvoicesEasy, Quick, Sales and Advanced invoices, serial numbers, batches, refunds and printing.Open manual →PDFPurchasesSupplier bills, receiving stock with batches and serials, purchase orders and paying suppliers.Open manual →PDFInventoryProducts, stock counts, transfers between locations, barcodes, sizes and colours.Open manual →PDFExpensesRecording shop expenses and reading the expense reports.Open manual →PDFCustomers and CRMCustomers, dues, leads, follow-ups, tasks and loyalty points.Open manual →PDFFinanceBank accounts, wallets, customer dues, profit and loss, balance sheet and cash flow.Open manual →PDFGSTGST setup, GSTR-1, GST summary, input versus output, e-invoice and e-way bill.Open manual →PDFAnalyticsOwner briefing, Ask Your Business, margin leakage, dead stock, demand forecast and more.Open manual →PDFeCommerce and OnlineYour online shop, online orders, banners, marketplaces, Swiggy and Zomato.Open manual →PDFService Jobs and AssetsJob cards from booking to delivery, and lending assets with AMC contracts.Open manual →PDFRestaurantTables, orders, kitchen display, bills and wastage.Open manual →PDFJewelleryMetal rates, jewellery billing, old gold and jewellery purchases.Open manual →PDFHR, Leave and PayrollEmployees, leave, holidays, salary setup, payroll and payslips.Open manual →PDFAdmin and Owner ControlsRoles and logins, branches, backup, discount limits, logged deletes and day end.Open manual →

Video lessons

Each lesson is 1 to 3 minutes and shows one task on a demo shop. Click a lesson to watch it here.

Billing, purchases and stock

The everyday counter and back-office work.

19 lessons · 35:51Playlist on YouTube →
2:25Lesson 1Your First Sale — Easy InvoiceSign in, open Easy Invoice, scan, customer by phone, one-tap UPI/cash, save, print on 3-inch and A4, remove a wrong item2:19Lesson 2Sales InvoiceBilling items with serial numbers, IMEI and batches1:38Lesson 3Quick InvoiceFast counter billing: tiles, scanning, cash and change1:44Lesson 4Advanced InvoiceChoose the batch, use keyboard shortcuts, see margins2:07Lesson 5Receive Stock: BatchesSupplier bill with batch number and MRP per batch2:33Lesson 6Receive Stock: Serial NumbersHearing aids by serial number, mobiles by IMEI1:33Lesson 7Purchase OrdersSee what is running low and order it from the supplier1:14Lesson 8Pay a SupplierRecord a payment and see what you still owe1:21Lesson 9Move StockTransfer stock from the godown to the store, then accept it1:47Lesson 10CustomersAdd a customer, edit their details, and delete one1:25Lesson 11RefundsTake back a returned item, refund the customer, and put the stock back1:43Lesson 12ExpensesRecord shop expenses, correct a mistake, and pay what you owe2:36Lesson 13Stock Count & ReturnsCount your stock, correct what is lost, and send damaged goods back to the supplier1:21Lesson 14Raise an IndentAsk the godown or another store for the stock you need2:13Lesson 15Barcode DesignerDesign price-tag barcodes for products and shipping labels for customers1:40Lesson 16Bulk Image AssignGive every product a picture in minutes1:27Lesson 17CataloguesMake a PDF catalogue of your products to share with customers2:38Lesson 18Rack and ShelfSet up zones, racks and shelves, put stock away, and find it again2:07Lesson 19Asset ManagementTrack your shop's own equipment: who has it, its upkeep and its value

Analytics and the AI assistant

What your numbers say, and what to do about them.

23 lessons · 27:29Playlist on YouTube →
1:29Lesson 20My AI AssistantYour morning money check, and a helper at the counter1:33Lesson 21Action QueueEvery decision you need to make today, in one list1:13Lesson 22Owner BriefingWhat happened, why, and what to do next2:03Lesson 23Ask Your BusinessAsk in plain words, answered on your own computer1:35Lesson 24Inventory IntelligenceGrade every product: what to buy, stop buying, or clear1:12Lesson 25Batch AgeingHow long each lot takes to sell, and how old your stock really is1:08Lesson 26Inventory KPIsA monthly health check of how hard your stock is working1:16Lesson 27Policy SimulatorTest a reorder rule before you use it1:03Lesson 28Dead Stock DetectorFind stock that is not selling, and plan its clearance1:07Lesson 29Expiry ClearanceMark down near-expiry stock before it becomes a loss1:15Lesson 30Demand ForecastKnow what will run out, and how much to order1:01Lesson 31Supplier Price WatchCatch suppliers who quietly raise their prices1:02Lesson 32Supplier ScorecardRank suppliers on margin, returns and price trend1:06Lesson 33Margin LeakageFind bills sold below your target margin, and who gave the discount1:07Lesson 34Credit RiskWho deserves how much credit, and whom to call first1:05Lesson 35Cash Flow IntelligenceSee cash coming in and going out, thirteen weeks ahead1:05Lesson 36Budget vs ActualIs this month on plan?1:01Lesson 37Customer SegmentsGroup customers by how recently, how often and how much they buy0:57Lesson 38Churn AlertsFind regulars who have stopped coming, before they are gone1:03Lesson 39Basket AnalysisWhich products customers buy together0:55Lesson 40Branch OptimizerMove stock between locations before you buy more0:57Lesson 41Location PerformanceCompare your branches side by side1:16Lesson 42Seasonal TrendsThis year against last year, month by month

Modules

Online orders, CRM, tasks, footfall, service jobs, restaurant, jewellery, GST, HR and payroll.

37 lessons · 45:49Playlist on YouTube →
1:19Lesson 43NotificationsThe bell that tells you what needs attention1:09Lesson 44Online OrdersEvery order from your web store, in one place1:41Lesson 45Processing an Online OrderFrom placed to delivered1:54Lesson 46Storefront Banners, Categories and PagesChange what customers see on your web store1:07Lesson 47Store Theme and MembersThe look of your store, and your member programme1:28Lesson 48Working Your LeadsToday's follow-ups, and updating a lead in one step1:30Lesson 49Adding a New LeadCapture an enquiry before it walks away1:14Lesson 50Missed Follow-ups and Converting LeadsCatch up on overdue leads, and count your wins1:17Lesson 51The Task BoardEvery job in the shop, and who is doing it1:03Lesson 52Updating a Task and the Task DashboardComments, status, and the team at a glance1:16Lesson 53Connecting a Footfall CameraRegister a camera and give it its key1:05Lesson 54The Footfall DashboardHow many people walked in today, and when0:59Lesson 55Footfall and ConversionHow many visitors actually bought1:28Lesson 56Booking In a Service JobRepairs, alterations and fittings, from the counter1:31Lesson 57Working on a Job CardParts, labour, notes, and the status1:27Lesson 58Delivering and Invoicing a JobBill the customer straight from the job card1:01Lesson 59Recurring Services and Service ReportsRegular servicing, and how your service desk is doing1:12Lesson 60Setting Up Your RestaurantTables, waiters and add-ons1:50Lesson 61Taking a Table OrderSeat the guests, take the order, send it to the kitchen0:53Lesson 62The Kitchen DisplayWhat the kitchen should cook next1:04Lesson 63Billing a TableFrom the last dish to a free table1:43Lesson 64Bookings, Wastage and Restaurant ReportsReservations, waste and how service went1:04Lesson 65Today's Gold and Silver RatesSet the day's rates and reprice your stock1:09Lesson 66Adding Jewellery ProductsWeight, purity, wastage and making charges1:10Lesson 67Selling Jewellery by WeightA jewellery invoice with the full weight breakdown0:57Lesson 68Jewellery Invoices and PrintingFind, reprint and follow up any jewellery sale1:07Lesson 69Jewellery Purchase ReceiptReceive stock from your supplier by weight1:09Lesson 70Tax Report and GST Input vs OutputWhat you collected, what you paid, what you owe1:06Lesson 71Preparing GSTR-1Your outward supplies, ready to file1:08Lesson 72e-Invoice and e-Way Bill DashboardsEvery IRN and e-Way Bill, and the ones that need attention1:02Lesson 73Employee RecordsEverything about each person on your team1:05Lesson 74Leave Types and HolidaysSet your leave policy once a year0:50Lesson 75Applying for LeaveStaff ask for leave in under a minute1:08Lesson 76Approving Leave, Calendar and ReportDecide on requests and see who is away1:06Lesson 77Salary SetupEach employee's pay, and what it costs you1:10Lesson 78Running the Monthly PayrollSalaries for everyone, in one step1:27Lesson 79Payslips and Payroll ReportsPayslips for staff, registers for compliance

Admin and owner controls

Who can do what, keeping bills and cash honest, and keeping data safe.

22 lessons · 34:46Playlist on YouTube →
2:04Lesson 80Roles: Who Can Do WhatPermissions grouped into roles1:10Lesson 81Giving Each Person Their Own LoginOne login per person, tied to a role and a branch1:50Lesson 82What a Cashier SeesChecking the limits from the cashier's side1:23Lesson 83When Someone LeavesSwitching off a login and resetting a password1:17Lesson 84Your Business and BranchesCompany details and locations1:03Lesson 85Turning Modules On and OffShow only what your shop uses1:16Lesson 86Backup and RestoreYour data, safe even if the computer fails1:34Lesson 87Shop Settings and HardwareHow bills look and which devices you use1:42Lesson 88Coupons, Sales Reps and TargetsSmall tools for growing sales3:08Lesson 89Discount Limits at the CounterA cap on discounts, and no selling below cost1:38Lesson 90Every Delete Leaves a TraceDeleted bills and payments, with who, when and why2:09Lesson 91Locking Old BillsBills that cannot be changed after the day is done1:05Lesson 92Closing the DayThe day-end report against the cash in the drawer1:04Lesson 93Tracing Every Stock MovementWho moved what, and when1:26Lesson 94The Owner's Daily Five-Minute CheckFive screens, every evening2:10Lesson 95Quotes and EstimatesA price on paper, then a bill in one press1:12Lesson 96Delivery ChallansSending goods before the bill1:25Lesson 97Loading the VanVan sales, part one1:49Lesson 98Selling from the Van and Settling UpVan sales, part two1:41Lesson 99AppointmentsA day board for staff, chairs and rooms1:19Lesson 100Bank Accounts, Wallets and Customer DuesWhere the money sits, and who owes you1:21Coming soonLesson 101Profit and Loss, Balance Sheet and Cash FlowHow the business is really doing

More features

Discount schemes, reordering, repacking, pricing, shelf counts, invoice design, WhatsApp, online selling, assets, sizes and colours, and Tally.

17 lessons · 20:44Playlist on YouTube →

Your customers and your phone

The online shop and the member app as your customers see them, and STOCK2TRACK on an Android phone.

5 lessons · 7:34Playlist on YouTube →